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How can we help you? Please contact us with any questions you may have.

Connect with us

Main Phone (Local) 713.522.1100
Main Phone (Toll Free) 800.392.1604
Main Fax (Toll Free) 800.294.0851
Claims Main + Option 1
Billing Main + Option 2
CARL Support Main + Option 3
Personal Lines Main + Option 4
Commercial Lines Main + Option 5
Standard Lines (formerly Tryton) Main + Option 6
Agent Relations Main + Option 7
Operator Main + Option 0

Visit us in person

R-T Specialty Payment Addresses

  • Agent Payments:
  •    Wire Transfer or ACH
  •    JP Morgan Chase
  •    R-T Specialty - KC AIM Premium - IL
  •    Routing Number (Wire Payment): 021000021
  •    Routing Number (ACH Payment): 071000013
  •    Account Number: 508935355
  •    Check to Lockbox
  •    R-T Specialty, LLC
  •    26289 Network Place
  •    Chicago, IL 60673-1262
  •    Check via Courier mail (Fed Ex, etc.)
  •    R-T Specialty, LLC
  •    1100 Walnut, Suite 3200
  •    Kansas City, MO 64106
  • Consumer Installment Payments:
  • P.O. Box 4692, Dept. 4692 Houston, TX 77210-4692

  • Down payments should be sent to the relevant address above.

Office Hours

  • 8:00am - 4:30pm CT
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2019 Holidays - Office Closures

  • January 1st - New Years Day
  • April 19th - Good Friday
  • May 27th - Memorial Day
  • July 4th - Independence Day
  • September 2nd - Labor Day
  • November 28th-29th - Thanksgiving
  • December 24th-25th - Christmas

Office will close at noon (12:00 P.M.) on:

  • November 27th - Thanksgiving
  • December 23rd - Christmas
  • December 31st - New Years Eve